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Orange, Childline announce 11611 helpline

SHARE   |   Monday, 09 July 2018   |   By Boitumelo Tom
Chilinde-Masebu Chilinde-Masebu

Orange Botswana has combined forces with Childline Botswana to launch a new Helpline for children in need of help. It is 11611 and is accessible through all local networks.  

“We are happy to provide a platform for the toll free helpline for mobile phone users. Mobile penetration in Botswana is estimated to be over 170% and according to BOCRA, more than 90% of the population, including remote areas have access to mobile phones,’’ said Boga Chilinde-Masebu Public Relations and Foundation Manager for Orange Botswana.


This helpline will be available 24 hours a day; 7 days a week and will be managed and run by a team of qualified professionals being social workers. This helpline will greatly assist in ensuring that children are heard and protected.

‘’An effective helpline will require that we have readily available resources. We have made a decision to ensure that we raise funds for the helpline. We have to this date partnered with Capeburg Media,’’ said Wilhemina Makwinja, Board chairperson of Childline Botswana.


Capeburg Media provides services specifically to NGOs to help them implement projects to achieve the necessary impact that they deserve. Capeburg’s vision is to see local NGOs providing sustainable programmes without misappropriation of funds.

“We have deliberately identified the NGO sector as one that critically needs our support,’’ said Gaone Dixon, a Communication and Project Management expert for Capeburg Media.  


Capeburg Media will organise a fun run titled ‘Run 1-1-6-1-1’ on November 24 which is inspired by the new code and shall turn this into an annual social run to help raise funds to keep this helpline up and running.

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